15/9/2020 update: Covid-19 delivery update & other impacts

Posted by 12KMOTOR FAIRING on

12K MOTOR is still running as normal during covid-19 time!

New update: 

All AU-orders from today to early of OCT EST arrive time will be MID-NOV. (We do have stockings and alternative EXPRESS service if you are urgent. email/call for details)

15/9/2020: Container for August Orders(Orders before 7/9/2020) is EST arrive early of OCT.

You should receive your order around 10th-15th of OCT.

 

4/9/2020: July Container all delivered to our customers successfully.

24/8/2020: Now EMS Express Service is avaialbe for Australia, but extra fee apply(Around $100 AUD-$130 AUD), please let us know if you need EMS service with your order number.

We're adapting our business during this challenging time.

Painting and processing require extra 5-10 days depending on the model of fairings.

New Updates: Now Australia can use EMS express shiping, that will apply extra $100 AUD, you will receive your order around 3 weeks after your order.(Few models not included, we will notice you after your order if you choose express)

 

Shipping:

Australian orders:

Please note we may inform you to charge extra shipping fee if you are located at NT, WA, SA, QLD regional area.

Please respect us if we request you to pay reasonable extra shipping fee during covid-19 time.

Express service is available for most models, extra fees apply, please email us if you request express service so we can give you a quote.

We will ship all Australian orders by container (sea freight),  because there are no flights at this moment, air express shipping currectly limited the size of boxes stricity.

So we will have to use Sea Freight normally takes 4-8 weeks, the shipping time will depending on when you ordered, for example we booked a container at 13/8/2020, the container will arrive our Sydney warehouse around 27/8/2020, so you should receive your fairings around end of Aug.(Sometimes delay due to weather and custom clearance)

If your order between 1/7/2020-31/7/2020, your fairing kit will be available at same time which is end of Aug, if you ordered after 31/7/2020, then your fairing kit will come with our container that booked at Sep.it will arrive end of Sep-early Oct.

 

USA/UK/CANADA orders:

US shipping depending on the size of box that packs your fairing kit, if the size is small enough(80*60*50cm) and we can still use EMS express shipping for you in some case. Only take 5-7 business days

If the size of boxes is too big, we will have to use sea freight for your order which takes 20-30 days, and it will be shipped by UPS.

Unless you are willing to pay extra to make your order as 2 parcels. Please note some fairing models are impossible for EMS express like HAYABUSA, BLACKBIRD ETC.

Other Countries:

Similar as US shipping including: 

UK Finland France Germany Netherlands Poland Portugal

Singapore Norway Argentina Austria Belgium Czech Republic Denmark Greece Hungary Indonesia Italy Japan Luxembourg Malaysia  Mexico Romania Slovenia Sweden Switzerland Taiwan (China) Thailand Turkey Vietnam

Some countries that we can not sue sea freight, then we will China post for you which takes 30-45 days depending on your countries and locations. 

Hope you can understand the situation and wait patiently. 

Dear riders please keep safe!

 


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